Welcome to Cavero Clothing! This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, services, and products. By accessing or using our platform, you agree to the terms of this Privacy Policy.
How We Use Your Information
We use your information for the following purposes:
• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Customize and enhance your experience on our website.
• Send promotional offers, newsletters, and updates with your consent.
• Conduct market research and analyze user behavior to improve our products and services.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Children’s Privacy
Our services are not directed to individuals under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information
Return and Exchange Policy
Our Commitment to Hassle-Free Returns and Exchanges At CAVERO , we prioritize providing you with a hassle-free return and exchange process. Please take note of the following guidelines to ensure a smooth experience:
Return Policy:
• Packages cannot be returned after they have been handed over to the Courier Service unless prior notice is given to the company within 1-2 working days.
• To initiate a return, inform us through the same platform (Facebook, Instagram, WhatsApp, Website) where you placed your order.
Exchange Policy:
Exchanges must be informed within 07 working days of receiving the product. Follow the steps below for the exchange process.
Exchange Process:
Step 01: Contact Us
Message us through the same platform you placed your order with (Facebook, Instagram, WhatsApp, Website).
Step 02: Analysis and Procedure
• After analysis, our Exchange Team will provide you with the procedure.
• You’ll be instructed to send the package back through Register Post or a Courier Service.
• Send a snapshot of the Postal Receipt within 2-3 working days through FB, IG, WhatsApp, or our Website.
Step 03: Package Received
• Once we receive the package, our Sales Representative will inform you through a message.
• Select another item or change the size for your exchange.
• If there’s a price difference, the customer needs to pay. If the company owes the customer, it will be deducted from the next purchase.
• A delivery fee will be charged again to send back the exchange item.
• Note: Make sure to provide accurate contact information during the exchange process to facilitate smooth communication.
Important Points to Remember:
• Packages cannot be returned once handed over to the courier, unless prior notice is given within 1-2 working days.
• Exchanges must be initiated within 07 working days of receiving the product.
• Price differences for exchanged items need to be paid by the customer.
• Company credits for owed amounts will be deducted from the next purchase.
• A delivery fee will be charged for sending back the exchange item
Contact Us
For any inquiries or assistance, feel free to reach out to us through our customer support channels on Facebook, Instagram, WhatsApp, or our Website.
Year 2023 Cavero Clothing. All rights reserved. The content, designs, and images on this website are the exclusive property of Cavero Clothing and are protected by international copyright laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited. Cavero Clothing, the Cavero Clothing logo, and associated marks are registered trademarks of Cavero Clothing.
By accessing and using this website, you agree to respect and adhere to the terms and conditions outlined in our Privacy Policy and Terms of Use. Your use of this website is subject to these terms, and any violation may result in legal action.
For inquiries about the use of our content, trademarks, or any other questions, please contact us at caveroclothing@gmail.com or +94743418206 . Thank you for your understanding and cooperation.
We hope this policy ensures a seamless shopping experience at CAVERO.